Processing and Shipping:
Each band is made to order in St. Petersburg, Florida and shipped within 1-2 days. It ships in a 7.5"x5" water resistant shipping bag, through USPS first class which can take 2-5 days domestically.
We are committed to customer service and automatically insure every shipment. If your package was damaged, or you have reason to believe it was lost in shipment through the USPS tracking information we will send you an new one free of charge. Please email us at firstname.lastname@example.org for more information.
Returns for Refund & Exchanges:
In order to get a refund you must ship the item back within 7 days of receiving it.
Contact us at email@example.com to let us know you are returning your band and why. Ship your returns to the address below with note stating your name and order number and why you are returning the product. We will refund your original order once we receive it. If you need a different size or style you can create a new order immediately or once you receive your refund. This allows us to keep documentation of returns and also allows us to ship the replacement bands as quickly as possible for exchanges.
1560 Central Ave
St. Petersburg, FL 33705